Thought

Word of Mouth

Word of Mouth

For all the wonders of digital marketing and social media, it’s a little easy for us marketers to forget the astounding power of personal relationships in advocacy for a brand. Several years back I read a great little book called Contagious (2013) by Jonah Berger...

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Talkin’ About Their Gggeneration

Talkin’ About Their Gggeneration

I’m a Boomer who has a lot of fondness and respect for the much-maligned Millennials.  I’ll admit, I’ve had fun at their expense and indulged in a little snowflake-calling and participation trophy mocking. But my heart’s not really in it.

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