Complication | noun
com·​pli·​ca·​tion | \ ˌkäm-plə-ˈkā-shən  \
Definition of complication
1a: COMPLEXITY, INTRICACY
especially : a situation or a detail of character complicating the main thread of a plot
b: a making difficult, involved, or intricate
c: a complex or intricate feature or element

Complex stories

You’re right. Your story is so much more than a three-part summary and a handful of bullet points. You didn’t just open the doors to your business overnight. How could a synopsis possibly encapsulate the years consumed with dreams, struggles, and triumph that brought you here?

It can’t. Yet, more often than not, a synopsis is exactly what customers want to hear. Recent studies suggest that the average human attention span is under 8 seconds.

How are you supposed to tell your complicated story in 8 seconds?

Complex Stories Clarify Clock Cartoon

Clarity from complexity

I liken complex stories to finely handcrafted watches. Behind their polished faces lay a series of complications: springs, cogs, pinions and wheels, each so equally important. Yet, the sum of their movement is one simple powerful message. The time. Only a select few would ever give mind to the art, skill, and labor it took to bring us the time. Most will simply give it a glance and say “How grand, it’s time for lunch!”

Your communications should function like that intricate watch. Your stories should all support a single, clear message.

It can be easy to confuse stories and key messages. And, many enthusiastic entrepreneurs and business owners find themselves lost in the excitement of the accomplishments or within the details of the struggles they’ve faced along the journey.

We encourage you to step back and remember that our customers primarily need two know two things. First, what is the problem your service or product is going to solve for them? And second, why are you the best company to trust for the job? That’s a much simpler story to tell.

But, that doesn’t mean the stories of the blood, the sweat, and the tears you put into your business go untold. Those stories show through your company values and in the quality and craft of your work.

A strength at Boileau Communications is our ability to create understanding from complex stories and situations. We understand and appreciate the complications and come alongside our clients to help them share their message with the world. One of our favorite experiences is taking in those stories, details, and values and crafting a clear message that resonates completely with your audience.

Shameless Plug

Our promise is that we won’t advise you until we know you. We’d love to learn your story and help you tell the world. Find out out by setting up a time to learn your complex story.

Contact Us

Allison Matz

Matz joins the Boileau team with writing and communication experience from her previous role as Academic Department Coordinator at Grand Valley State University, her alma mater. She earned her degree in English literature and writing and enjoys being able to express creativity and storytelling through her chosen career.

Berkeley Benson

Prior to joining Boileau, Benson worked as a writer and illustrator for both agency and in-house organizations. In 2018, she graduated from Cedarville University with a bachelor’s in professional writing and information design.

About the Author

Sean Silva
Sean brings over 20 years of experience in media production to the Boileau team. Whether in film or in song from the live stage, the art of creative storytelling has always been his passion. After years of amateur film making in the backyard with a cast of family and friends, and a budget of pizza, Sean joined the professional field of film and video upon graduation from Compass Film in 2004. When Sean’s not busy producing film at Boileau, you can find him playing guitar in his band, going on a rare date with his wife or spending quality time with his kids.
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